Terms & Policies

Terms of Service

Introduction

AutoPost is a platform provided by HADdesign for writing marketing content with AI, scheduling it, and publishing it to your business accounts. By using the platform or creating an account you agree to these terms and to the policies on this page.

Your account

You must be an adult and authorized to manage the accounts and pages you connect. You are responsible for keeping your login details confidential, for all activity under your account, and for the accuracy of the information you provide.

Published content

Content is generated automatically from the data and settings you provide. You are responsible for reviewing it and making sure it is accurate and appropriate before it is published, including when you choose automatic publishing. We recommend enabling “Review before publishing” for sensitive content.

Third-party service keys

The platform uses your own keys for AI and image providers; their usage is billed to you directly by each provider under its own terms and prices.

Third-party platforms

Publishing uses the official APIs of Meta (Facebook and Instagram), X, LinkedIn, Telegram and WordPress. Your use of them is also subject to those platforms’ terms, and their features, pricing or availability may change at their discretion without liability on our part.

Service availability

We work to keep the platform running continuously, with automatic retries on failure, but we do not guarantee it will be uninterrupted or error-free, and we are not liable for indirect losses caused by a delayed or failed post.

Suspension and termination

We may suspend any account that violates these terms or the acceptable use policy. You may stop using the service and delete your account at any time from the Subscription page.

Changes to these terms

We may update these terms and will change the “Last updated” date above. Continuing to use the platform after an update means you accept it.

Privacy Policy

Data we collect

Account data: name, email and password (stored as a one-way hash that cannot be recovered). Business data: name, industry, keywords, business description, audience, website and logo. Connection keys: AI and image keys, and tokens for connected pages and accounts. Generated content, publishing logs and engagement statistics. Payment data: plan, amount and transaction reference — we never receive or store card numbers; card payments are handled entirely by PayPal.

Data from Meta, X and LinkedIn

When you connect an account we request only the permissions we need: your list of pages and the token for the page you choose, the Instagram Business account linked to it, and your X or LinkedIn account ID. We use them solely to publish content you create or approve and to read engagement on the posts we published. We do not read your private messages and never post anything that was not created or approved through your account.

How we use data

To operate the service: writing and publishing content, showing statistics, sending alerts about failed posts or expiring connections, and activating subscriptions. We do not sell your data, use it for advertising, or share it except as described here.

Sharing with third parties

To write content, we send your business description and topic to the AI provider you selected (such as OpenAI, Google or Anthropic) using your key, subject to that provider’s privacy policy. We send image search terms to Unsplash or Pexels, payment details to PayPal, and published content to the platforms you connected.

Security

Keys and tokens are stored encrypted in the database, connections to the platform are encrypted, and forms are protected against forged requests. Our team does not view your keys.

Retention

We keep your data while your account is active. Deleting a business removes its keys, content and logs immediately; deleting your account removes all data, and we keep only anonymized payment records for accounting and legal purposes.

Your rights

You can view and edit your data from the dashboard at any time, and request a copy, correction or deletion by contacting us.

Cookies

We use a session cookie to keep you logged in and another to remember your preferred language. We do not use advertising or tracking cookies.

Data Deletion

Delete a business or disconnect

Dashboard → My businesses → Delete. This immediately removes the business and all its keys, tokens, content and publishing logs. You can also revoke the app’s access from Facebook settings (Settings → Business Integrations) or from your X and LinkedIn settings.

Delete your whole account

Dashboard → Subscription → “Delete account permanently”, then enter your password to confirm. All your businesses, content and keys are deleted immediately and your personal data is removed.

Deletion on request

If you cannot log in, email us from your registered address and we will complete the deletion within 7 days and confirm it.

Payments & Refunds

Plans and prices

Prices are shown on the pricing and subscription pages — in Egyptian pounds for local transfers and in US dollars for PayPal and card payments.

Activation

PayPal payments are activated instantly. InstaPay and Vodafone Cash transfers are activated after manual verification, usually within business hours.

Renewal

Subscriptions are prepaid for one month or one year and do not renew automatically — we never charge you without your action. When the period ends you move to the free plan and your data is kept.

Refunds

Because the free plan lets you try the platform before paying, payments for a period that has already started are not refunded. For duplicate payments or a wrong amount, contact us within 14 days and we will refund the excess.

Acceptable Use

You may not use the platform to

publish illegal, misleading, hateful, violent, defamatory or sexually explicit content, or content that infringes intellectual property or privacy; send spam; impersonate others; connect accounts you are not authorized to manage; or attempt to break into the platform or bypass plan limits.

Platform policies

Content must comply with Meta’s Community Standards and the rules of X, LinkedIn and Telegram. Violations may lead to your accounts being restricted by those platforms or your account here being suspended.

Contact

Get in touch

For any questions about these policies or data requests: email support@momensolutions.com or WhatsApp +201273687154. The platform is provided by HADdesign.